We Hear You!

Whether it be comments on social media, our blog, or statements made to our Brand Ambassadors around campus, here at Miami Dining, we want you to know that we receive and record your feedback.


Every complaint and every compliment gets taken into consideration to help us make future decisions. They are reported to chefs, managers, and even the Senior Director (as you saw in the letter we posted last week). Some of you may even receive free meal vouchers to thank you for speaking up.

Although you may not see immediate results, know that someone is gathering information in regards to your suggestions. If it is feasible with our current resources, within University Policy, and beneficial to all students—we’ll try our best to do it. (Such as adding a vanilla peanut butter shake to Pulley Diner last semester because of a suggestion on Twitter!)


Don’t get stuck in a rut of negativity—keep it fun! We always love to see photos of gorgeous food and happy customers. You may just get something nice in return.

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